Call Center Tidbits

Call Center Activities – Opinions, Ideas, Updates

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Entries from February 2010

San Antonio To Get A Boost – 600 New Jobs

February 11th, 2010 · No Comments · General Topics

The San Antonio Express News reported today the Allstate Insurance will be opening a customer information center in May. The new facility will employ 600 full time workers.
Salaries will range from $27,000 to $31,200 annually, with bonuses available to employees. The new center will provide after hours support for Allstate agencies in Texas and [...]

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ACS Utah Call Center Will Hire 225 More

February 2nd, 2010 · No Comments · General Topics

Affiliated Computer Services a Dallas Headquartered company, will be hiring 225 peopel to work at their call center located at 1911 N. 2200 West, Salt Lake City. The company currently employs 425 at this location.
The company will be hiring both English speaking and bilingual agents, supervisors and managers. Training classes will be held weekly. [...]

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Why Record Cell Phone Calls

February 2nd, 2010 · No Comments · Recorders

As more and more people are abandoning their landlines and switching a majority of their calling activity to their cell phones, the need for certain applications increases. One of those applications is the ability to record cell phone calls on the go and to do it easily.

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